Total Transparency. Complete Peace of Mind.

At Network Brainiacs, we believe IT services should be clear, proactive, and measurable—not a guessing game. Too often, businesses wonder if they’re getting real value from their IT provider. With us, there’s no wondering. You see everything.

With our Transparency Portal, you get full visibility into the services you’re paying for, giving you the confidence that your IT is secure, up-to-date, and fully optimized.

Full Visibility Into Your IT – No More Guesswork

Our Transparency Portal gives you access to:

  • Backups – See real-time proof that your critical data is protected.
  • Support Tickets & Technician Notes – Track every request and see exactly what’s being done.
  • System Updates & Patches – Know when security updates are applied to your systems.
  • Quotes & Invoices – Clear, detailed breakdowns—no hidden costs.
  • Network & Security Monitoring – Stay informed on how we’re keeping your business protected.

Stay Ahead with Strategic IT Planning

We don’t just fix problems—we help you plan for the future.
  • Strategic Roadmap & IT Calendar – Gain access to an interactive calendar outlining upcoming projects, security upgrades, and IT initiatives to help you plan ahead.
  • Proactive IT Guidance – We work with you to align technology with your business goals, ensuring you stay ahead of potential risks and opportunities.
  • Planned Infrastructure Upgrades – Know when key systems, hardware, and software updates are scheduled so there are no surprises.

Live Answer Support – No Waiting, No Frustration

Tired of long hold times, endless automated menus, or waiting hours for a callback?

At Network Brainiacs, when you call, we answer live—with immediate access to a technician who can start troubleshooting right away.

  • No automated menus—just real people, ready to help
  • Immediate tech support—no waiting days for a response
  • Faster issue resolution—so you can get back to business

Making IT Simple, Transparent & Stress-Free

  • No more guessing if work is being done—you can see everything.
  • No more scrambling for IT planning—you’ll have a clear roadmap.
  • No more waiting for help—we answer live and respond fast.
  • No more wondering about value—you’ll have proof of performance.

Ready for IT that works for you? Let’s talk.

Schedule a Consultation