🤝 How We Work at Network Brainiacs 🙏

At Network Brainiacs, we believe that great work starts with great values. Every Monday morning, we begin our week together in prayer,
and every Friday, we close it the same way — thanking God for the opportunities we’ve had to serve others and reflecting on what we’ve accomplished as a team.

We’re more than just an IT company — we’re a mission-driven organization rooted in faith, service, and excellence.
We believe we’ve been placed here with purpose: to make lives more convenient, protect what matters most,
and lift others up through technology.

This isn’t your average 9-to-5. We hustle hard, we solve big problems, and we grow together — personally, professionally, and spiritually.
We support one another like family, hold each other accountable, and celebrate wins as a unit.

Our Culture Isn’t for Everyone — and That’s OK.

We lead with integrity, show up with a servant’s heart, and keep learning no matter how good we get.
If you’re looking for a place where faith, team culture, and purpose collide — where you can grow into the best version of yourself — you’ll thrive here.

If not, we understand and wish you the best on your path.

But if you’re ready to be part of something meaningful, we’d love to meet you.

📢 Now Hiring — November 2025

As of November 2025, we are actively hiring for the following roles:

  • Marketing Administrator

We welcome qualified applicants to explore these opportunities and begin the application process by completing the assessment linked with each listing.

đź“ť How to Apply

To apply, please complete the required assessment linked on our website.
We do not consider applications without a completed assessment.

Once you complete the assessment, our team will be notified automatically via email—
there is no need to submit a separate resume or cover letter.

If you would like to check on the status of your application at any time, feel free to reach out to us at
info@networkbrainiacs.com.

Network Brainiacs is an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees.

Network Administrator

POSITION
FILLED

Support Services

Location: Mount Arlington, NJ (Onsite – Not a Remote Position)
Salary: $75,000 per year
Schedule: Monday – Friday, 8:00 AM – 5:00 PM (1-hour lunch break)
Travel: Local travel to client sites for proactive audits and maintenance
Eligibility: Must be local to North Jersey or able to reliably commute to our Mount Arlington office

To be considered for the Network Administrator position, you must complete the assessment in full. Only candidates who complete the assessment 100% will be considered for the role.

Thank you for your understanding.

Assessment

 

Position Overview

We are seeking a proactive and automation-driven Network Administrator with strong networking experience, scripting skills, and a passion for using AI to optimize workflows. This role is responsible for improving network performance, automating manual processes, implementing new software, and acting as a technical escalation point. You’ll be part of a team that values innovation, efficiency, and proactive client support.

Key Responsibilities

Network Management & On-Site Audits

  • Visit client locations to audit network setups, implement improvements, and ensure systems meet NB standards
  • Troubleshoot and resolve complex network-related issues involving firewalls, VLANs, wireless access points, switches, and routers
  • Perform proactive network maintenance and document findings and resolutions

Automation & AI-Driven Efficiency

  • Write and maintain scripts (PowerShell, Python, etc.) to automate routine tasks and reduce manual intervention
  • Identify and deploy automation opportunities across internal and client-facing processes
  • Leverage AI tools like ChatGPT Business Edition to streamline tasks, improve documentation, and boost technical productivity

Software Implementation & Maintenance

  • Research, test, and roll out new software to improve internal operations and client environments
  • Ensure smooth deployment, configuration, and ongoing support of all IT tools and platforms

Escalation Support

  • Act as a Tier 3 resource for the support team to handle advanced technical and infrastructure issues
  • Provide mentorship and escalation support to junior technicians

Client Interaction

  • Communicate clearly with clients during on-site visits and service escalations
  • Offer strategic network improvement suggestions based on hands-on audits and diagnostics

Requirements

  • Network certification (CompTIA Network+, Cisco CCNA, or equivalent experience required)
  • 3+ years of experience managing and troubleshooting complex network environments
  • Strong understanding of firewalls, switches, VLANs, wireless technologies, and network monitoring tools
  • Proficiency in scripting languages (PowerShell, Python, or similar)
  • Experience using or interest in AI tools like ChatGPT to enhance productivity
  • Familiarity with Fortinet, Datto, ThreatLocker, Microsoft 365, Autotask, and IT Glue preferred
  • Excellent communication skills and the ability to work directly with clients
  • Must be local to North Jersey or willing to commute daily to Mount Arlington, NJ

Ideal Candidate

  • You’re passionate about automation and always looking for a better way
  • You stay curious about tech trends—especially in AI and systems efficiency
  • You’re proactive, dependable, and confident tackling high-level network problems
  • You see recurring issues as opportunities—digging into root causes and creating automation so they’re either resolved automatically or prevented from happening again
  • You thrive in a team culture rooted in service, growth, and integrity

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off, Holidays, and Birthday off
  • Professional development opportunities and certification reimbursement.

Marketing Administrator

POSITION
FILLED

Support Services

Location: Mount Arlington, NJ (Onsite)
Salary: $40,000–$50,000 per year
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch break)
Travel: Occasional travel may be required for marketing-related events, training sessions, or strategic planning meetings at various locations.

To be considered for the Marketing Admin position, you must complete the assessment in full. Only candidates who complete the assessment 100% will be considered for the role.

Thank you for your understanding.

Assessment

 

Position Overview

We seek a proactive, organized, and tech-savvy Marketing Administrator to support the CXO and leadership team in executing marketing initiatives and ensuring operational consistency. This role blends daily execution with project coordination, content creation, CRM maintenance, and collaboration with our marketing agency. The ideal candidate is detail-oriented, eager to learn, and ready to grow their marketing career.

Key Responsibilities

  • Work directly with the CXO to execute and manage multi-channel marketing campaigns
  • Collaborate with our marketing agency to support strategic initiatives, campaign planning, and reporting
  • Create, edit, and publish at least 8 content pieces monthly (blogs, newsletters, social media)
  • Maintain and manage all company social media accounts, including scheduling and monitoring content
  • Track engagement metrics and provide recommendations based on social media analytics
  • Maintain CRM (Keap), ensuring data integrity, tagging, and segmentation
  • Create and manage email marketing campaigns using Keap; monitor open and click-through rates
  • Support SEO initiatives by updating website content, optimizing metadata, and tracking rankings
  • Assist in the planning and coordination of trade shows, webinars, expos, and in-person events
  • Answer inbound calls and open support tickets for the service team when necessary
  • Conduct market research and competitor analysis to inform strategies
  • Send LinkedIn outreach messages on behalf of the CEO and CXO to prospects
  • Attend weekly marketing accountability/training sessions
  • Clean and maintain internal documentation systems and create marketing SOPs and policies

Required Qualifications

  • 1+ years of experience in marketing, administration, or a related role
  • An associate’s or Bachelor’s degree in Marketing, Business, or a related field is preferred
  • Proficiency with CRM systems (Keap preferred), email marketing platforms, and social media tools (e.g., Buffer, Meta Suite)
  • Familiarity with SEO tools and Google Analytics
  • Experience with Canva or Adobe Creative Suite is a plus
  • Strong organizational, written, and verbal communication skills
  • Detail-oriented with the ability to multitask in a fast-paced environment

Core Competencies

  • Creativity: Able to develop engaging and innovative marketing content
  • Accountability: Takes ownership of assigned tasks and deadlines
  • Adaptability: Comfortable managing shifting priorities and new tools
  • Strategic Thinking: Understands how execution ties into broader company goals
  • Collaboration: Works effectively with internal teams, vendors, and leadership
  • Communication: Can clearly articulate marketing concepts in writing and verbally

Benefits

  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance
  • 401(k) with company match
  • Paid time off, Holidays, and Birthday off
  • Professional development and certification reimbursement
  • Occasional travel for training and strategic collaboration

Support Services

POSITION
FILLED

Support Services

Location: Mount Arlington, NJ (Onsite)
Salary: $60,000 per year
Schedule: Monday–Friday, 8:00 AM – 5:00 PM (1-hour lunch break)
Travel: This role requires regular travel to client sites, as the technician will be responsible for on-site troubleshooting and issue resolution.

To be considered for the Support Services position, you must complete the assessment in full. Only candidates who complete the assessment 100% will be considered for the role.

Thank you for your understanding.

Assessment

Position Overview:

Network Brainiacs is seeking a knowledgeable and customer-focused Support Services Technician to deliver high-quality technical support across client environments. This role covers a broad range of responsibilities—from desktop and network troubleshooting to Windows Server maintenance and cloud services management (Google Workspace & Microsoft 365). You’ll work directly with end-users to resolve technical issues, implement system updates, and enhance operational efficiency through automation.

This is a client-facing position that requires travel to onsite locations for hands-on support, issue resolution, and relationship management. Prior experience in a Managed Services Provider (MSP) setting is strongly preferred.

Key Responsibilities:

  • Desktop Support:
    • Provide technical support for desktop, laptop, and peripheral issues.
    • Troubleshoot hardware and software problems, including operating system errors, application malfunctions, and security issues.
    • Install, configure, and maintain desktop environments (Windows/Mac/Linux).
    • Assist with the deployment of software updates, patches, and antivirus solutions.
    • Manage and support virtual desktop environments (VDI).
  • Network Support:
    • Troubleshoot and resolve network issues related to LAN, WAN, VPN, and wireless connections.
    • Support and maintain network equipment, including routers, switches, firewalls, and access points.
    • Configure and manage wireless access points, ensuring secure and reliable wireless connectivity.
    • Assist with network configuration, IP addressing, and DNS/DHCP settings.
    • Ensure network security by implementing and maintaining appropriate firewall and security settings.
  • Windows Server Troubleshooting:
    • Diagnose and resolve issues related to Windows Server environments, including Active Directory, group policies, and server performance.
    • Assist with server maintenance, patch management, and backup solutions.
    • Collaborate with the IT team to optimize server performance and reliability.
  • User Support:
    • Provide support and training to end-users on various software applications and IT tools.
    • Document troubleshooting steps, solutions, and best practices for future reference.
    • Collaborate with IT team members to improve support processes and procedures.
  • Google Suite & Microsoft 365:
    • Manage and support cloud-based productivity tools, including Google Suite and Microsoft 365.
    • Ensure proper integration and synchronization between cloud services and on-premise environments.
  • Scripting and Automation:
    • Develop and implement scripts to automate routine tasks and fixes, improving efficiency and reducing manual intervention.
    • Collaborate with the IT team to identify opportunities for automation and create scripts accordingly.
  • Customer Service:
    • Maintain a high level of customer satisfaction by providing responsive and effective support.
    • Communicate technical information to non-technical users in a clear and understandable manner.
    • Follow up on unresolved issues and ensure timely resolution.
  • MSP Experience:
    • Provide technical support in a fast-paced Managed Services Provider (MSP) environment.
    • Manage multiple client environments, ensuring tailored support for each client’s unique needs.
    • Use remote monitoring and management (RMM) tools to proactively identify and resolve issues.
    • Collaborate with clients and internal teams to develop and implement IT strategies that align with business goals.

Qualifications:

  • Education:
    • Associate’s degree in Information Technology, Computer Science, or related field. Bachelor’s degree preferred.
  • Experience:
    • 3+ years of experience in desktop support, network troubleshooting, and systems administration.
    • Previous experience working within an MSP environment is required.
    • Proficient in Windows Server troubleshooting, including Active Directory and server management.
    • Experience configuring and managing wireless access points.
    • Deep understanding of networking principles, including TCP/IP, DNS, DHCP, and VPN.
  • Skills:
    • Strong problem-solving abilities and attention to detail.
    • Excellent communication and interpersonal skills.
    • Ability to work independently and as part of a team in a fast-paced environment.
    • Familiarity with ITIL processes and ticketing systems (e.g., ServiceNow, JIRA).
    • Proficiency with Datto RMM, Autotask ticketing system, and IT Glue.
    • Experience with Google Suite, Microsoft 365, and scripting for automation.

Benefits:

  • Competitive salary and performance-based bonuses.
  • Health, dental, and vision insurance.
  • 401(k) plan with company match.
  • Paid time off, Holidays, and Birthday off
  • Professional development opportunities and certification reimbursement.