CES IT Support + Network Brainiacs
Welcome, CES family.
CES IT Support is now part of Network Brainiacs. Same team, same office, same direct line to support — with a lot more behind it.
For 30 years, CES IT Support has been the trusted IT partner for engineering firms, CPA and accounting practices, manufacturers, and government contractors across Frederick, MD and the DC Metro area. That partnership isn't going anywhere — it's getting stronger. CES has joined Network Brainiacs, and this page is here to answer the question you're probably asking: what does this mean for me?
What stays exactly the same
- Same team you already know and trust in Frederick, MD
- Same office — 1530 Tilco Drive, Unit C, Frederick, MD 21704
- Same phone number and direct line to support
- Same pricing — nothing changes on your next invoice
What's new for you
Everything you had, plus a lot more behind it.
A bigger bench behind your team
You still work with the people you know — now backed by a multi-state team across NJ, NY, PA, and MD for deeper coverage and faster escalation when something's urgent.
AI solutions and automation
Network Brainiacs has spent the last two years building AI-as-a-Service offerings — process automation, Copilot rollouts, and AI-driven dashboards — now available to you.
Deeper compliance bench
CMMC 2.0, HIPAA, FTC Safeguards, PCI-DSS4 — the compliance work you already trusted CES for is now backed by a dedicated compliance-as-a-service practice.
24/7 monitoring infrastructure
Your systems are now watched by Network Brainiacs' round-the-clock monitoring stack, on top of the responsive support you already rely on.
Frederick, MD Office
1530 Tilco Drive, Unit C, Frederick, MD 21704
Same location, same team, same hours.
Common questions
Will my technician or account rep change?
No. The CES team you've worked with is still your team. This is additional backing, not a replacement.
Is my pricing changing?
No. Your current pricing stays exactly as it is.
Who do I call if something breaks?
The same number you've always called. Nothing about how you reach support has changed.
Why did CES join Network Brainiacs?
To give you more — more coverage, more in-house expertise, more resources — without changing who you actually work with day to day.
Questions? We're one call away — same as always.
Reach out anytime, or get to know the wider Network Brainiacs team now backing you up.