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One of the most essential aspects of Voice over Internet Protocol (VoIP) systems you should consider is Quality of Service, or QoS. To make sure your provider will deliver optimal service with minimal downtime, ask them these questions about their QoS.
What is QoS?
This performance is usually measured by looking at objective statistics like bandwidth usage, transmission delay, call jitter, error rates, etc.

Despite its enhanced security features, cloud computing isn’t 100% safe from data breaches. A small- or medium-sized business still needs to be proactive in making sure their data is secure in the cloud. The following tips will help tighten your data security.

Nowadays, it’s more prudent to assume that your business will face a cyberattack in the near future, rather than be complacent and hope for the best. One of the best ways to ensure that your organization has the capability to weather or resist a cyberattack is by conducting a security audit.

Partnering with experts to manage your IT workflow will make your daily operations more efficient and economic. Our specialists will gladly recommend best practices and tips on document management. Many enterprises are unaware of the inefficient printing hardware and processes that lead to unnecessary expenses.

Small businesses need every bit of competitive edge they can muster. Failing to do so puts their company at a significant disadvantage. One such area small enterprises should consider improving is their information system. An easy upgrade is to implement a unified communications (UC) solution.

Cloud computing has become a staple in business strategy and IT architecture over the past years. It provides the simplest and quickest access to myriad hardware and software over the internet. Compared to traditional on-premises infrastructures, cloud-based solutions such as SaaS, PaaS, and IaaS offer a host of benefits.

Data is valuable to a business, so it’s bizarre that some companies don’t have a proper data backup strategy in place. Organizations of all sizes — including yours — need to be proactive when backing up their data. Here are four of the best backup solutions in the market for your consideration.

Don’t give your customers any reason to feel insecure when dealing with your business. When they visit and use your website, you must engender feelings of trust and security instead of alarm and distrust. Don’t worry — you can easily do this with these three tips.

Isn't it frustrating when the page you're visiting takes an eternity to load? Oftentimes you blame the app or your smartphones, but did you ever consider it's your connection that's the problem? There are more reasons for your phone’s lagging internet speed.

Moving your business’s unified communications (UC) systems to the cloud offers many perks, including augmented security and scalability. You must, however, plan the migration carefully if you want to enjoy the moves full benefits and avoid the possible risks that come with it.